Assessment Portal

Submitted by rob on Thu, 03/01/2012 - 22:03

Assessment Portal is a tool aimed at consultants not practitioners, to assist consultants in the assessment process and to provide advice on the "improvement journey".

It includes a number of "cartridges" including "ITSM-journey" and "COBIT compliance". I am looking at a Tipu cartridge for this tool.

It supports consolidated surveys which is useful for subjective assessments e.g. of risk.

Pricing isn't clear from the website.

Tipu and do.com ›

Comments

Submitted by Visitor on Mon, 04/23/2012 - 23:28.

SIM = goodness

Hi Rob,

I've subscribed to SIM while working in the ITSM space at 2 organisations.

Relatively speaking, it is very inexpensive (couple of grand will get you a 12 month single person subscription) with no limit on the number of assessments you can do or tasks you can manage. Much better value than 1-2 days of a consultant's time.

You do, however need to understand a fair bit about ITSM as many of the question sets reference the 5 books (sort the wheat from the chaff). Lately they have added some other standards (like environmental mgt).

I'm not advertising them, but as a DIY approach it has been very helpful for me. Where I'm taking this now, is that I'm looking at adopting your results-driven approach to prioritising what to do. And to do it in little bite-sized chunks.

ie:
1. The value we are asked (or propose) to produce is A.
2. Therefore the organisational goals or Objectives are B.
3. Therefore the improvement Outcomes required are C.
4. Therefore the programme Outputs to be produced are D.
5. These outputs come from practices E F and G.
6. Specifically they come from the following parts of those practices H thru Z

Are you OK for me to cite you (Rob England - Two Hills Ltd) as the source of points 1-6 if I use them in an internal document?

Cheers,
Tom Rankin

Submitted by rob on Tue, 04/24/2012 - 08:54.

Tipu plug-ins for both Assessment Portal and SIM

Sure, use it. Tipu is public domain.

I'm doing initial work on Tipu plug-ins for both Assessment Portal and SIM. No promises - we'll see how they pan out....

Submitted by Visitor on Mon, 04/23/2012 - 23:30.

Practitioners too

PS: I believe that ITSM Practitioners ARE Consultants some of the time. When we're doing tactical & strategic CSI. So don't entirely agree, but it is mainly a semantics thing.

Don't sell the Process Managers short :)

Cheers,
Tom Rankin